- Download and open the NetballConnect app
- Tap ... 'More'
- Tap 'Create Account or Register'
- Enter your details, find your club / association and accept the terms and conditions
- Tap 'Yes' for 'Are you Registering (Player, Coach, Umpire or Other)
- Complete Competition Signup
ADMINISTRATOR FAQ's
The first step in accessing your profile is entering your username and password via the Netball Connect administrator URL https://admin.netballconnect.com/login
The second step is to scan the QR code that appears on the screen. Open your Authenticator app and scan the QR Code, you will be asked to save the code. You will only have the option to scan the QR code once.
For all subsequent logins you will need to open your Authenticator App and enter the new code provided by the app. Authenticator codes change every 30 seconds.
The Two Factor Authenticator (TFA) can be reset if you have not saved the code to your authenticator app or if you have a new mobile.
Please contact another administrator of your Association or Club - they can reset the TFA for other administrators.
- Select the User module > search for the administrator > click on their profile > hover over ... 'Action' and select 'Reset TFA'.
This will reset the QR code, the administrator can then scan the new QR code with the authenticator app and enter the new security code generated.